Setting up Your New Device for the First Time
Don't waste your time with setting up your new devices!
- A new device requires the installation of several softwares
- By choosing First Time Service, you may instantly use your device for entertainment, study or work
- You can choose from a range of settings options
How does it work?
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Choose a product
Choose the computer, router, tablet, or mobile phone which you want to set up for the first time.
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Choose First Start Service
In the shopping cart, you may choose the setup configuration you like.
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We will set the device up for you
Our professionally trained technician will start up your device and prepare it for use.
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Product pick-up
Your new device is ready to use.
If you choose our Budapest showroom as pick-up point, our technician will provide you the First Time Service and briefly gives you an instruction on how to use the product. If you have purchased Office 365, our technician will help you activate it, too (the license code will be sent to your e-mail address).
If you collect the product anywhere else than in the Budapest showroom or if it is delivered to you by a carrier, at the time of the handover the product will already have been set up along with the right configuation.
What products can you buy this service for?
Standard
- Basic settings
- Installing basic applications
- Setting up player + PDF
- Installing antivirus program
- Installing SW for burning
- Program for online communication
- Archive management program
- Installing and setting up your Office
- Microsoft 365 yearly license
Super+
- Basic PC set up
- Basic applications installation
- Player settings + PDF
- Antivirus installation
- CD/DVD burning software installation
- Online communication programme
- Archive management programme
- Install and set up Microsoft Office
- Annual Microsoft 365 licence
Super
- Basic PC set up
- Basic applications installation
- Player settings + PDF
- Antivirus installation
- CD/DVD burning software installation
- Online communication programme
- Archive management programme
- Install and set up Microsoft Office
- Annual Microsoft 365 licence
Router
- Settings through web interface
- Basic network security
- Access password change
- Access data will be attached
Mobile Phones
- Basic mobile phone settings
- Installing antivirus program
- Installing Adobe Acrobat reader
- Installing news and weather applications
- Installing Google Translate
- Installing Shazam and Spotify
- Installing Trivago
- Most popular navigation software app Waze and Mapy.cz, Idos.cz
- Installing QR code reader application
- SOS app
Tablets
- Basic tablet settings
- Installing antivirus program
- Installing Adobe Acrobat reader
- Installing news and weather applications
- Installing Google Translate
- Installing Shazam and Spotify
- Installing Trivago
- Most popular navigation software app Waze and Mapy.cz, Idos.cz
- QR code reader installation
- SOS app
Where can you find the service?
Frequently Asked Questions
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For what products can I purchase this service?
The service can be purchased for mobile phones, tablets, computers and routers. Brands and models don't matter.
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How long does the setup take?
If you selected the Budapest showroom as pick-up point, we will set the configuarions while you are waiting for the product to be handed over. In case the ordered product is delivered to one of our AlzaBoxes or carrier, delivery time may be extended by 2 to 3 days.
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What does the service consist of?
It includes a basic feature setup and installation of several programs, such as games, photo editing applications, etc.
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Will I be refunded the setup service costs if there is something wrong with the device? (e.g. credit note complaint)
If a manufacturing defect occurs shortly after purchase, the service will be refunded. The service will be free of charge if the faulty device is replaced with a new one.
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