Hello, thank you for your review, based on which the manufacturer contacted us directly and would like to respond below.
"Hello, we are sorry to hear about your experience. Please contact our technical support department at
[email protected], where colleagues will offer you a possible solution to your situation. Sincerely Sencor. "
Please do not hesitate to contact us in case of need. Thank you and have a nice day, Ondřej - Alza expert