Reviews SENCOR AQUINO+ SRV 9790BK
Interested in reviews of SENCOR AQUINO+ SRV 9790BK? It got 3.5 out of 5 stars from our customers. Find specific customer reviews of SENCOR AQUINO+ SRV 9790BK below. We will appreciate if you also share your experiences with SENCOR AQUINO+ SRV 9790BK after purchasing.
User Reviews
Anonymous customer
Rated 15/08/2026, variant SENCOR AQUINO+ SRV 9790BK
Verified purchase
After a few months of use, I wouldn't recommend it. Definitely not worth the money.
It does something, helps a bit with cleaning up.
It's supposed to handle obstacles like doormats, but it really doesn't, it gets stuck very often
If you have a pet, expect nearly all the moving parts to get clogged after every clean. You have to clean it by hand – it's a badly designed system.
The software isn't stable. The map sometimes gets deleted (probably after an automatic update) and then you have to create it again.
The extraction to the station is very loud and despite this, it very often fails to empty the contents of the container in the robot.
It can't cope with stains on smooth floors - it just gently glides over them.
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Reply from Alza
20/08/2026
Hello, thank you for your feedback. Based on this, the supplier has contacted us and would like to respond below.
"Hello, the Aquino robotic vacuum cleaner is equipped with a 3D laser obstacle detector, so it can avoid them. However, if it runs over a carpet or a mat that it is supposed to clean, for example, its side brush may get blocked or a wheel might slip, and the vacuum will then report an error. This model is equipped with a water change function and automatic cleaning of the rotating mops during the mopping cycle, and, among other things, a rotating brush with rubber blades, which guarantee its usability even with pet hair. However, if the floor in the household is excessively dirty, we recommend checking, for example, the axles of the rotating brush after cleaning. If you can specify which other moving parts of the robot are getting clogged, we will be happy to look into your feedback further. Kind regards, The Sencor Team"
Should you need anything else, please do not hesitate to contact us. Thank you and have a nice day, Ondřej - Alza Expert
Jakub, Milevsko 1
Rated 08/05/2026, variant SENCOR AQUINO+ SRV 9790BK
Verified purchase
constantly intersecting
he does what he wants
get on the carpet
the base does not suck dust from the vacuum cleaner properly
I'm tired of sending him to claims all the time
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Reply from Alza
16/05/2026
Hello, thank you for your suggestion, on the basis of which the supplier contacted us and would like to respond below.
"Hello, if the vacuum cleaner is getting stuck on pieces of furniture or objects on the floor, we recommend that you check whether the front bumper of the vacuum cleaner is movable (i.e. whether there is any dirt stuck underneath that would prevent the transmission of the impact signal) or whether there is any transport polystyrene left under the bumper and whether the upper laser (the round protrusion on the top of the vacuum cleaner) is clean. In case of any confusion or difficulties, please contact our colleagues at [email protected]. Regards Team Sencor"
Please do not hesitate to contact us in case of need. Thank you and have a nice day, Ondřej - Alza expert
František, Siřejovice
Rated 09/10/2025, variant SENCOR AQUINO+ SRV 9790BK
Verified purchase
so far it works well set up Czech, large water consumption but otherwise so far everything is fine.
High water consumption but for 200m2 it's probably fine.
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Lenka, Praha 5
Rated 28/03/2025, variant SENCOR AQUINO+ SRV 9790BK
Verified purchase
It's an amazing helper, I don't have to worry about vacuuming at all anymore. He's also great at mopping, so he saves me a lot of work at home. What's also great is that after installing the smart app, I can clean my home while I'm in the office and still control the vacuum cleaner and see how it's doing.
everything is done automatically
easy pairing
simple operation
flawless navigation
quiet operation
Dustiness in the apartment is significantly reduced
can't handle the charger cord
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René, Praha
Rated 21/01/2025, variant SENCOR AQUINO+ SRV 9790BK
Verified purchase
I'm absolutely thrilled with this helper. I live alone in a three bedroom apartment and the vacuum cleaner now takes care of the cleanliness of my floors. It's perfect, he cleans when I'm not home and I just watch him from the office as he cleans. He can be counted on.
vacuums, wipes and polishes
Dust levels in the apartment are dramatically reduced
excellent navigation
smart control, monitoring and programming of the vacuum cleaner
quiet operation
empties itself and changes the water
easy connection to the home network
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