Hello, thank you for your suggestion, on the basis of which the supplier contacted us and would like to respond below.
"Hello, please contact our colleagues from the technical support department (
[email protected]) with a detailed description or video of your problem. Colleagues will be happy to deal with your problem. Sincerely Sencor Team
"
If you need anything, please do not hesitate to contact us. Thank you and have a nice day, Ondřej - Alza expert