Tisztelt Alza, 2024.nov. 3-án vásároltam Önöknél egy Samsung UE43DU8572 típusú televíziót. Tönkre ment a távirányítója, amely csak úgy hajlandó most működni, ha USB C töltés alatt van, ha lehúzom róla nem megy. Egy Solar smart távirányító járt hozzá. Mi ilyenkor a teendő? Kihez lehet fordulni? Ki lehet cseréltetni a távirányítót?
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