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Interested in reviews of AlzaPower Qi2 Ultra Slim SSB 5000mAh Compatible with MagSafe PD (20W) Light Grey? It got 4.0 out of 5 stars from our customers. Find specific customer reviews of AlzaPower Qi2 Ultra Slim SSB 5000mAh Compatible with MagSafe PD (20W) Light Grey below. We will appreciate if you also share your experiences with AlzaPower Qi2 Ultra Slim SSB 5000mAh Compatible with MagSafe PD (20W) Light Grey after purchasing.
I bought the item today at around one in the afternoon. It worked brilliantly. The same day, at around half past three, I put the power bank on to charge and nothing happened. It won't charge, nor does it show any signs of working. I will definitely be returning the product and I really hope this is just a faulty unit, and not a defect with all the products.
Magnet holds firmly
It's a very slim power bank
Charges very quickly
It charges a whole phone
After one day of use, the power bank won't charge at all.
The indicator on the power bank stays on when charging the phone.
0 ×Report
Automatic translation
Reply from Alza
14/08/2026
Hello, thank you for your review. If the power bank is completely discharged to 0%, the battery protection is activated. In such a case, after connecting the charger, it initially charges with only a very small current to safely restore the cell. Once the battery voltage reaches a safe level, the charging automatically switches to normal speed. Therefore, it may take a while after a complete discharge before any signs of charging appear on the display. We also recommend checking that the USB-C cable is fully inserted into the connector on both sides, as insufficient insertion may prevent the charging from initiating correctly. If the power bank does not start charging even after 20–30 minutes of being connected to a compatible USB-C charger, please contact our customer centre. We will be happy to help you resolve the situation. Thank you and have a nice day, Ondřej - Alza expert