We apologize for the inconvenience, but due to technical difficulties it is not possible to pickup orders at your branches at this moment. We are working on the repairs. Thank you for your understanding.
Interested in reviews of SENCOR SVC 8618GD CLEAN&GO? It got 4.5 out of 5 stars from our customers. Find specific customer reviews of SENCOR SVC 8618GD CLEAN&GO below. We will appreciate if you also share your experiences with SENCOR SVC 8618GD CLEAN&GO after purchasing.
the head does not spin even after cleaning from the hair
doesn't work
cast off after a few uses
I've complained
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Reply from Alza
07/04/2026
Hello, thank you for your suggestion, on the basis of which the supplier contacted us and would like to respond below.
"Hello, if the suction power is reduced and the rotary brush does not rotate, it means that the vacuum cleaner is clogged in the flexible hose between the vacuum cleaner head and the waste container. To clean, it is necessary to remove the rotary brush from the nozzle, remove the entire nozzle from the body of the vacuum cleaner and push the hose from one side to the other so that any stuck dirt comes out. In case of any doubts, our colleagues at [email protected] will help you with the cleaning. Regards Team Sencor"
Please do not hesitate to contact us in case of need. Thank you and have a nice day, Ondřej - Alza expert
Hello, thank you for your review, based on which the supplier contacted us and would like to comment below.
"Hello, thank you for taking the time to review the product. If the vacuum cleaner has reduced suction efficiency, we recommend you check the knurled hose that leads from the nozzle to the vacuum cleaner body. Smaller objects can get stuck in the hose and become coated with dust and debris, thus significantly reducing the suction efficiency. Sincerely, the Sencor Care Team"
Please do not hesitate to contact us if you need anything. Thank you and have a nice day, Ondřej - Alza expert
I have two of them at home, both of them had the same problem - the brush stopped spinning. I complained about the first one and they returned a repaired vacuum cleaner. The fault reappeared after a few weeks. For the second vacuum cleaner I did not find the time to complain,, but again the same defect and it did not work even a year. I don't have time to deal with complaints, I'm throwing both away and getting something else.
If you don't have any expectations from this price range, it's ok
Price/performance ratio
Battery
Plastics cracked after 14 days of use
The cartouche is clogging up all the time
Suction performance not much
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Reply from Alza
01/07/2025
Hello, thank you for your review. After vacuuming, both the vacuum cleaner cartridge and the rotary brush and nozzle should be cleaned properly, including the nozzle joint. This is routine maintenance of the vacuum cleaner. If necessary, please do not hesitate to contact us. Thank you and have a nice day, Ondřej - Alza expert
Verified purchase - review from a price comparison website
As an additional vacuum cleaner for the kitchen with the dog good. It picks up crumbs better than in the test video.
The garbage can could be a little bigger.
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