Questions and answers
What is the performance difference between the Galaxy Tab S12 Ultra and Galaxy Tab S11 Ultra?
The Galaxy Tab S12 Ultra is powered by a 3nm MediaTek Dimensity 9500 processor, which increases NPU performance by 61%, CPU by 19%, and GPU by 17% compared to the previous Galaxy Tab S11 Ultra. It effortlessly handles demanding games, 3D rendering, and intensive multitasking.
*Performance compared to Galaxy Tab S11 Ultra. Compared to Galaxy Tab S10 Ultra, the Galaxy Tab S12 Ultra achieves 142% higher NPU performance, 47% higher CPU performance, and 62% higher GPU performance. Actual performance may vary depending on usage and pre-installed software.
Does the Galaxy Tab S12 Ultra's cooling system help prevent performance drops?
The Galaxy Tab S12 Ultra uses a new 3D vapour chamber that efficiently dissipates heat. The improved cooling system builds on previous solutions and helps maintain stable performance and regulate temperature under heavy load.
*Cooling performance may vary depending on the current load and ambient conditions.
What memory and storage capacity can I choose for the Galaxy Tab S12 Ultra?
The Galaxy Tab S12 Ultra is available with up to 16GB of memory and up to 1TB of storage. Base configurations have 12GB of memory and 256GB or 512GB of storage. All models are equipped with a microSD card slot, which you can use to expand the capacity by up to 2TB.
*Memory and storage options and availability may vary by country, region, or carrier. The actual available storage capacity depends on pre-installed software. MicroSD card sold separately.
How does the Galaxy Tab S12 Ultra handle portability and the rigours of daily life?
With a profile just 5.1mm thin and a weight of approximately 692g, the Galaxy Tab S12 Ultra is easy to carry. Its IP68 rating also increases its resistance to water and dust, so you can rely on it even when using it outdoors.
*The Galaxy Tab S12 Ultra has an IP68 rating based on the IEC 60529 standard. The rating is based on lab tests involving submersion in fresh water to a depth of 1.5 metres for up to 30 minutes (IP68). Use at the beach or pool is not recommended. The device's water and dust resistance is not permanent and may diminish over time due to normal wear and tear. Dust resistance was tested by a third party under laboratory conditions: 2kg of talc powder (max. particle diameter of 0.05mm) per cubic metre was blown into a test chamber containing the device for 2 hours, while the air pressure inside the device was kept lower than the surrounding air. Rated IP6X. Actual dust resistance may vary depending on usage conditions.
What are the display specifications of the Galaxy Tab S12 Ultra?
The Galaxy Tab S12 Ultra has a 14.6" Dynamic AMOLED 2X display (2960 × 1848, 120Hz) with a thin 5.2mm bezel to maximise the display area.
*Measured screen sizely, the Galaxy Tab S12 Ultra's screen size is 14.6" in the full rectangle and 14.5" accounting for the rounded corners. The actual viewable area is smaller due to the rounded corners and camera cutout.
Is the Galaxy Tab S12 Ultra display easy to read outdoors?
The Galaxy Tab S12 Ultra achieves a maximum brightness of 1600 nits (1000 nits in high brightness mode), so content remains clearly legible even in direct sunlight. The new Seamless Vision Booster technology continuously adjusts brightness and contrast to the ambient light, making the image pleasant to view in various conditions.
*The Galaxy Tab S12 Ultra achieves a maximum brightness of 1600 nits and up to 1000 nits in high brightness mode (HBM), which improves display legibility during normal outdoor use.
What are the main differences between the Galaxy Tab S12 Ultra and Tab S12+ models?
The Galaxy Tab S12 Ultra is the premium model with a 14.6" display, an 11600mAh battery, Wi-Fi 7, and an ultra-thin 5.1mm profile, combining high performance with comfortable use. The Galaxy Tab S12+ is more compact—it has a 12.6" display, a thickness of 5.3mm, and weighs 553g for the Wi-Fi version or 555g for the 5G version. Both models use the same MediaTek Dimensity 9500 processor. The choice depends on whether you prefer the larger workspace of the Galaxy Tab S12 Ultra or the lighter, more compact design of the Galaxy Tab S12+.
Can the Galaxy Tab S12 Ultra replace a laptop?
The Galaxy Tab S12 Ultra's capabilities bring it close to a laptop. The combination of a 14.6" display, the Pro Keyboard with touchpad, and the Samsung DeX interface creates a comfortable environment for daily work. The powerful 3nm MediaTek Dimensity 9500 processor handles multitasking and creative work, while apps like Photoshop, Notability, and Clip Studio Paint add professional tools. However, a laptop may still be necessary for some specialised programs. Therefore, the Galaxy Tab S12 Ultra is a practical choice for creation and work on the go.
Is the S Pen included with the Galaxy Tab S12 Ultra?
The Galaxy Tab S12 Ultra comes with an S Pen, which you can use right out of the box. The package includes the tablet, the stylus, a USB-C to USB-C data cable (3A, 1.0m), a SIM ejector tool, and a quick start guide. A charging adapter is not included in the package.
How does the S Pen mimic the natural feeling of writing by hand?
The included S Pen responds with minimal latency, providing precise strokes and an authentic writing feel.
What accessories can I choose for the Galaxy Tab S12 Ultra?
Compatible accessories include the Pro Keyboard with touchpad featuring an aluminium body, 1mm key travel, an 8968mm² trackpad, and a Galaxy AI button. You can also choose the lightweight Book Cover Keyboard with a variable stand, a Protective Standing Cover with a lightweight design exclusively for the Ultra model, or the slim Keyboard Cover Slim with a Galaxy AI button. The range is completed by an anti-reflective screen protector with a reflectance rate of just 1.8%. All accessories are sold separately.
How long does the Galaxy Tab S12 Ultra battery last?
The Galaxy Tab S12 Ultra is equipped with an 11600mAh battery that allows for up to 23 hours of video playback.
*Typical value tested under third-party laboratory conditions. The rated (minimum) battery capacity of the Galaxy Tab S12 Ultra is 11374mAh. Actual video playback time may vary depending on network connection, settings, file format, screen brightness, battery condition, and other factors. Fast charging performance depends on charging conditions and other circumstances. The 45W travel adapter is sold separately.
What are the audio improvements in the Galaxy Tab S12 Ultra?
The Galaxy Tab S12 Ultra delivers immersive 4-channel sound from its quad speakers, surrounding you from all sides and drawing you directly into the action. Even 2-channel audio is processed into four channels, so you can enjoy films, music, and other content with a more impressive soundscape.
*Compatibility with Dolby Atmos and multi-channel audio formats may vary depending on the streaming platform, region, and media file format. Audio optimisation is designed to provide an immersive listening experience indoors.
What AI features are in the Galaxy Tab S12 Ultra?
The Galaxy Tab S12 Ultra uses AI to simplify work, search, and creation. When multiple windows are displayed, Now Nudge recommends a suitable next step. Ask Anything in the Samsung Browser quickly answers questions based on open tabs and the current page, while the personalised Now Brief curates content tailored to your interests. Automated App Actions handle multi-step processes, and Creative Studio transforms sketches made with the S Pen into professional works of art. AI assistants Bixby, Gemini, and Perplexity are also available, and you can switch between them freely as needed. "
*Using some AI features may require a Samsung Account login. *Samsung makes no promises, assurances, or guarantees as to the accuracy, completeness, or reliability of the output provided by AI features. *Availability of Galaxy AI features may vary by region/country, OS/One UI versions, device models, and mobile carriers. *Basic Galaxy AI features provided by Samsung are free. Future versions may include enhanced features or new services provided for a fee. Third-party AI features may be subject to different terms. Basic Galaxy AI features are considered the services listed in the "Advanced Intelligence" section of the current Samsung services terms and conditions. *The Galaxy AI service may be restricted for minors in some regions where age restrictions for using artificial intelligence apply.
How do I launch AI assistants like Bixby or Gemini?
You can activate an AI assistant by pressing the Galaxy AI button on the Pro Keyboard with touchpad or the Keyboard Cover Slim, holding the side button, or using the voice commands "Hi Bixby," "Hey Google," or "Hey Perplexity."
*Using some AI features may require a Samsung Account login and an internet connection. You can customise the AI assistant to your preferences.
What can the new Ask Anything feature do?
Ask Anything is a new AI-powered browser feature that works with the current page, open tabs, and browsing history. It answers your questions, summarises page content, or helps you quickly find the best deals.
*The Ask Anything feature is available in select countries (including the US and Korea) and supports 8 languages (Korean, English, German, French, Italian, Spanish, Portuguese, and Japanese). A Samsung Account login and internet connection are required.
Can the AI on the Galaxy Tab S12 Ultra work across multiple apps at once?
Yes. With Automated App Actions, the AI can handle multiple steps for you. For example, you can ask Gemini to book you a flight via Skyscanner and a hotel via Trip.com, and it will handle the entire process for you.
*AI Automation features may vary depending on the API of partner apps and the terms applicable in individual regions. Samsung makes no promises, assurances, or guarantees as to the accuracy, completeness, or reliability of the output of AI features.
What can I customise with the Now Brief feature?
Now Brief displays content based on your preferences in one place and helps you get oriented with your daily schedule. It offers content suggestions from services like YouTube, Spotify, and Netflix, and simplifies planning. You can customise individual cards to track YouTube videos, weather, your calendar, and other information.
*The Now Brief feature requires an internet connection and linking your account with supported third-party apps (YouTube, Spotify, Netflix). Actual user interface and experience may vary.
As a Galaxy Tab S12 Ultra user, do I get free access to creative apps?
With the Galaxy Tab S12 Ultra, you can enjoy a free 4-month subscription to Adobe Photoshop with an enhanced mobile interface and AI features via Galaxy Picks, 6 months of Notability Plus, 6 months of Clip Studio Paint EX, 1 month of Notion Business, and 1 year of Goodnotes Essential.
*App availability, benefits, and terms may vary by country or region. A membership is required to use Clip Studio Paint. In select markets, the app is pre-installed or can be downloaded from the Galaxy Store. New users can take advantage of a 6-month trial period. After it ends, a paid monthly or annual subscription is required for further use. A 20% discount applies to the first subscription. Notion and Notability must be downloaded separately from the Galaxy Store. Goodnotes, Notion, and Notability offer free periods of 1 year, 1 month (Business trial for 1 new workspace), and 6 months, respectively. Continued use of Goodnotes and Notability after the free period may require an additional purchase. The free trial for the Adobe Photoshop app is subject to Adobe's standard terms and conditions. LumaFusion is pre-installed as a link; complete the purchase by tapping the icon in the Galaxy Store. Galaxy device users get a 66% discount in the Galaxy Store and a 30-day free Creator Pass subscription. Offer valid until 31 December 2027.
How long is the software support for the Galaxy Tab S12 Ultra?
The Galaxy Tab S12 Ultra offers up to 7 operating system updates and long-term security support for a higher level of protection.
*Operating system updates depend on device compatibility and hardware capabilities. Availability and timing of security updates may vary by market. A total of 7 software updates will be provided, starting from the year the device is launched on the global market.
Benefits of Pre-Orders:
Benefits of Pre-Orders:
