I ordered two of these Access points. They arrived, and when I installed them, I found that the one is faulty, and not broadcasting an SSID. I tried to submit a claim to have it replaced the same day as I received it, but now I see that the claim status is showing it cannot be done online. How do I get it replaced?
Superior Wi-Fi
Speeds with 2x2 11ac
MIMO technology
The latest generation of 802.11ac Wi-Fi combined with advanced 2x2 MIMO technology ensures superior Wi-Fi speeds and coverage over 2.4GHz and 5GHz wireless bands.
- The EAP225 provides speeds of up to 867Mbps and 300Mbps on the 5GHz and 2.4GHz respectively.
802.11ac
802.11n
867Mbps
300Mbps
EAP Controller Software
Easy for Centralised Management
Manage and monitor hundreds of EAPs with ease, all from a single location. The TP-Link Auranet Controller software provides an intuitive management interface. Control and map out the entire network from any connected PC. There’s no added cost, and no need for special training. Business Wi-Fi management has never been so efficient and cost-effective.
The Captive Portal
Efficient Guest Authentication
The captive portal provides one convenient method of authentication for Wi-Fi guests by requiring users to perform certain actions before network access is allowed. It can control connections to your network with a voucher system and customised authentication page that can provide a branded experience, advertise to customers, or offer coupons.
Easy Mount Design and PoEFlexible Deployment
The EAP's low profile design and easy mount chassis make it easy to install on any wall or ceiling surface and allow it to blend in with most interior decorating styles. EAP devices also support Power over Ethernet (PoE), making deployment effortless and flexible.
Unified Wi-Fi for Multi-user Business Environment
The Auranet business-grade 11ac Wi-Fi solution is engineered to handle heavy multi-user usage in large areas without encountering the same stability issues found with standard routers and access points purposed for home use. It’s the perfect fit for motels, salons, chain-stores, schools, and restaurants.
Motel
Café
Chain-store
School
