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The purchased product key must be activated in the PS Store, located on the left side of the main Menu screen
1) Launch PS Store app from the main menu.
2) Select "Redeem Codes".
3) Enter the 12-digit code (don't worry about the hyphens) - once the code has been entered correctly, select "Done" and then "Continue" on the dialog box.
4) Select "Confirm" to complete the code redemption.
5) Press the "Download" button to download your new content.
6) You can leave the PS Store now. The downloaded item will be automatically added to your "Library".
If you have any problems redeeming your prepaid code, please contact PlayStation Help & Support: playstation.com/en-gb/get-help/
Note:
Note that some games may require:
a digital store account with a particular service - MS Store, Origin, Steam, Uplay etc. (you can find out more in our article on how to apply your electronic licences)
broadband internet connection for online gaming, initial setup, updates, and more
a monthly subscription fee for online multiplayer gaming (Xbox Live, PlayStation Plus, etc.)
Console Game - PS4 / PS4 Pro, PS5 (with disc drive), physical version, genre: action and arcades, PlayStation Plus subscription required for online play
